
How small does a chip have to be?
The coin test, the wiper-sweep rule, and the one position on the glass where size stops mattering entirely.
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Most of what gets written about windscreens is written to sell one. This is the stuff we end up explaining on the phone twice a week, put down once so you can read it before you ring.
Send a photo of the damage with the registration. You will get a straight answer about whether it repairs or replaces, without reading anything.

The coin test, the wiper-sweep rule, and the one position on the glass where size stops mattering entirely.
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What actually happens to lane keeping and emergency braking when the camera behind the glass is a degree out of true.
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How windscreen cover usually sits apart from the rest of a comprehensive policy, and the excess to expect.
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Why a blast of hot air on cold glass is the fastest way to turn a stable chip into a crack across the whole windscreen.
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Who really makes main-dealer glass, why the same model takes four different screens, and when branded glass is worth paying for.
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Why glass downtime costs more than the glass, and how to get a yard full of vans done without losing a working day.
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Every autumn we send one message telling you how to clear a screen without turning a chip into a crack. That is the whole list. No offers, no monthly round-up.
All of the above applies wherever you are, but the practicalities do not. The area pages cover what changes about a job depending on which town you are in.